At Netzeal (“we”, “our”, “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website and services, including Digital Marketing, AI/ML solutions, Data Analytics, and Creative Services.

1. Information We Collect

• Contact Information: name, email address, phone number, company, and subject/message you submit via our forms.
• Business Information: project requirements, campaign goals, and content you share to receive our services.
• Technical/Usage Data: device type, browser type, pages visited, and general interaction data to improve site performance.
• Marketing Preferences: your opt-in choices and communication preferences.

2. How We Use Your Information

• To respond to inquiries, schedule consultations, and deliver contracted services.
• To plan, execute, and optimize digital marketing campaigns and analytics engagements.
• To develop, test, and improve AI/ML and analytics solutions tailored to your business needs.
• To send service updates, proposals, invoices, and marketing communications (where permitted).
• To comply with legal obligations and enforce our agreements.

3. Lawful Basis for Processing

We process your data based on one or more of the following: your consent; performance of a contract or pre-contractual steps; our legitimate interests in operating and improving our business and services; and compliance with legal obligations.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with trusted service providers (e.g., hosting, analytics, communication tools) strictly to deliver our services and under confidentiality obligations. We may disclose information if required by law or to protect our rights, users, or the public.

5. International Transfers

Where data is transferred across borders, we take appropriate steps to ensure an adequate level of protection in line with applicable data protection laws.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. When no longer needed, we securely delete or anonymize the information.

7. Security

We implement reasonable technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.

8. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, or portability of your personal data, and you may withdraw consent at any time. To exercise these rights, contact us at netzeal.in@gmail.com.

9. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in practices or legal requirements. The updated version will be indicated by the “Last updated” date.

11. Contact

If you have questions about this policy or our privacy practices, contact us at netzeal.in@gmail.com.